Refund policy
The "Real Talk" Return Policy
At Studio Cre8, I put my heart into every design. Because each item is custom-made for you when you order it, I handle returns a little differently than the "big box" stores do.
1. The "Custom-Made" Rule
All sales are final. Because I create these items to your specific size and design choice, I cannot accept returns or exchanges for a "change of mind" or incorrect sizing. Please check the size charts twice so we can get it right the first time!
2. The 14-Day Quality Guarantee
If I made a mistake or the item arrived damaged (hey, I’m human and the post office can be rough!), I’ve got you covered.
The Window: You must report any defects or damage within 14 calendar days of the delivery date shown on your tracking number.
The Proof: To process a claim, I need you to email info@cre8tivelywetees.com with:
Your Order Number
A clear photo of the full product
A close-up photo of the specific defect
A photo of the product tag
A photo of the shipping label on the original packaging
Note: If the photos are blurry or missing, I won't be able to process the request. No exceptions!
3. Refund Options
If your claim is approved, I’ll issue a refund as store credit. This allows you to grab a replacement or something else that catches your eye!
4. Non-Returnable Items
Gift Cards (and no, Klarna can’t be used to buy these!)
Items marked "Final Sale"
Digital Downloads